Get a 200Mbps leased line for 299/month (ex VAT). Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. How does BTnet work with cloud applications? Mobile costs may vary. This is just a tiny fraction of the information contained on BT Business' contact page! Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. We aim to respond to your email within 48 hours - excluding weekends. Set up and alter your Direct Debits. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Search The Phone Book from BT to find contact details of businesses across the UK. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. However, a well-designed system should route a customer to the right person. If you add all your accounts WhatsApp us, The quickest and easiest way to contact us. Choosing a BT phone number or contact method is important to get a better customer service experience. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Fibre business broadband only 25.95/month. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. BT business solutions Work faster, smarter, safer, and stay connected with your world. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. The developer provided this information and may update it over time. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Contact sales. Faults and Orders dashboard. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Search The Phone Book from BT to find contact details of businesses across the UK. Complete account control at your fingertips. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. We only collect anonymous data. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Here's how we'll help put things right. track your order here. Mobile costs may vary. Raise a general billing enquiry. Help and support; Contact BT; Back. Safety starts with understanding how developers collect and share your data. You'll find it on your bill. one. If you're on your computer, you can download WhatsApp for Desktop. Want to write to us? We're one of the world's leading communications services companies. If an engineer needs to fix the fault, you can choose the best time for them to visit. Rest assured that your call is really important . If you need to write to us, please check the back of your bill for the right address to use. Suitable for smaller businesses who need more than what broadband can offer. BT broadband complaints. Otherwise, please make sure you've got a business reference and try again. Sharing files. Whether you run a small or larger business, we have a BTnet solution for you. Read more about our network latency here. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Free from UK landlines. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. It is chaired by the chief executive. Click on the button below to track the parent order. Our purpose is as simple as it is ambitious: we connect for good. Search The Phone Book from BT to find contact details of businesses across the UK. Tl: 0800 9177550 Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Use the contact options below once you have placed your order. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Our SME solutions are for you. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. BT Business App Save time, manage your account, and check your services at your fingertips A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. AGE UK LONDON Business Description. All connections are subject to survey. Looking for help placing an order? How to Contact BT Openreach? Get a BT ultrafast fibre broadband deal today and bundle your TV. Maybe there's a problem with your order. Be confident about transforming your business. Mobile costs may vary. In the latest release we've fixed some bugs to improve your experience using the BT Business app. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Online, report a fault with your broadband, phone, or BT email. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. So you get the same service, and it could save you time too. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Cookies used for marketing and advertising purposes. Work faster, smarter, safer, and stay connected with your world. Discover solutions that are built for your business, whatever you do. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Choose your leased line plan Compare leased line pricing and find the best fit for your business. Terms and Conditions apply. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Change your UK billing address. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Contact BT . Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Search The Phone Book from BT to find contact details of businesses across the UK. When you run the tests online, well ask you simple questions, and let you know how well put things right. Mobile costs may vary. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. again. a fault or order with your fault or order references. It was ten times as fast for half the price. Adjust your speeds to align with your needs: it's internet that grows with you. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. If it's for your home account visit BT for the home. Download it now and use your device to be totally on top of things: View, pay, and download your bills. Starts with 5 or 6 numbers, followed by 6 numbers. If you have an issue you can find out if is just you, or impacting others in your area. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. 0330-123-4567 from a mobile This will connect you with a BT Broadband Specialist so you can have a text conversation with them. More information and review your options. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. When you have a broadband connection, you share your bandwidth with others. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. order and you'll shortly receive an email with an order number you can use to It's a little bit too early to track your order yet. Subject to credit check, business registration and a 5-year minimum term. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. I understand that any big company has large numbers of employees. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Sounds good doesnt it? Price subject to survey and location. There are lots of quick and easy options to manage your . If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. You can also find the BT opening hours so you dont call when the lines are closed. Don't worry, if you don't have the details of these accounts you can still track New BTnet EAD customers only. Website. This means no annoying lag or delays. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Using Wi-Fi that doesnt drop. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. We have a range of ways to get in touch for new and existing customers. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Log in to report a fault and youll go straight to the correct place to fix problems. Monday-Friday08:30 - 17:00Free from UK landlines. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Monday - Friday. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Got up to 250 employees? Representative Office. View bills, set up and manage devices, check service status, speed and much more. Well need your site address and postcode, and an overview of what youll be using your connection for. You need your billing account number. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Simply follow the instructions and you might not need to call BT Broadband.

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